The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. Download to your desktop, and print a copy of the form and include it with the items you are sending for service. Finally decided to buy some quality kitchen knives. Then close and tape your box according to shipper recommendations. We use cookies to make your experience better. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. If you’re looking for the best Shun knives you are in the right place. For this heavier kitchen work, try the Shun Classic Meat Cleaver (DM0767), or Shun Classic 8” Western Chef’s Knife (DM0766), which are designed to handle more aggressive work in the kitchen, such as breaking down chicken and preparing thick-skinned vegetables like butternut squash or melons. Shop for Shun Hiro SG2 Chef's Knives at Cutlery and More. In that case, once a knife has been evaluated by our warranty professionals and found to have a manufacturing defect, we will issue a voucher allowing you to choose Shun products listed on our website, of equal or lesser value to the voucher, as long as we have the product/s in stock. The service provides chip repair, sharpening for single and double-bevel knives, honing of serrated blades and kitchen shears, and rust removal. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. Made in Japan. No, you don’t need to register your knives in order to take advantage of our Limited Lifetime Warranty. Rather than weighty handles, Shun Classic offers the graceful control of … Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. For the best experience on our site, be sure to turn on Javascript in your browser. Once you submit the form, you can print out a copy. Thank you for supporting our authorized retailers. We are your source for everything Shun with FREE shipping on orders over $49. Western knives normally have their edge ground at an angle of ~23* or so. The cost is $5 for first knife, $2 for each additional knife. The Shun's are fantastic knives. JavaScript seems to be disabled in your browser. LEARN MORE ABOUT OUR COVID-19 RESPONSE. You, and not Kai USA Ltd., are solely responsible for any claims resulting from violation of these laws and/or regulations. This means any defects in workmanship, construction, or materials under normal use and conditions. The shun knives come in 11 lines of kitchen knives all with a Japanese design. Staying true to Japanese tradition, the craftsmen are highly trained and use similar techniques when producing their knives as traditional sword making. Shun Cutlery products are intended and sold for legitimate culinary purposes only. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Packing Your Knives: Some of the packages that show up in our Warranty … We encourage Canadian/Mexican customers to contact us via email prior to sending any items in for service. Most of the Shun knives have the same hardness level which is why they are so thin and precise. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. Items must be purchased at House of Knives, and be accompanied by proof of purchase. Please be sure to enclose Shipping & Processing Fees via check, money order, or include your credit card information on the form. Wusthof knives are heavy made from thick stainless steel with durable edges than the Shun which are thinner but made of harder steel. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. This can be true with discontinued models.In Free shipping available on orders over $49. Oriental knives, especially Japanese knives, have an edge grind of 17*. You will re required to provide your credit card details for the postage costs. Don't let that happen to your package. Get it Today! defects. This is not a While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. defect. The store will not work correctly in the case when cookies are disabled. From cutting to slicing, Shun knives got you covered! If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Mislabeled or mis-declared shipments can cause extended delays through customs. To receive Made in Japan. If you wish to request free sharpening for your Shun knives, please click here. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. In addition to the provisions of this warranty, you may Holiday Shipping. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. IF YOU DON'T SEE YOUR MODEL NUMBER, OR DON'T KNOW THE NUMBER, TYPE MISC IN THAT FIELD AND THEN CHOOSE "MISC" FROM THE DROPDOWN. Do not use knives for stabbing or piercing. Please be sure to read the Limited Lifetime Warranty information above. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. 95 Include a copy of the form with the items you are sending for warranty service. To make honing to the correct 16° Shun angle easier, the Shun Combination Honing Steel has a built-in 16° angle guide on the handle. Shun Premier From KAI Made in Japan. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. All of KAI’s quality knives and housewares products are guaranteed for the lifetime of the original owner … Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. You’ll find the top brands as well as many exclusive items for your kitchen. Please check this page for updates. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Warning! Shun also offers a limited lifetime warranty and lifetime sharpening for free. We’ve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Information for non-USA/Canada/Mexico Customers. Here is a look at every knife Shun currently offers. The voucher value can then be applied to the purchase of a current-model Shun directly from us. Set includes: 8” chef knife, 6” utility knife, 3.5” paring knife, herb shears, combination honing steel, 11-slot bamboo block. No other warranties are implied or expressed other than what is specifically stated here. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Awesome knives. No other warranties are implied or expressed other than what is specifically stated here. Shun knives are produced in a city called Seki City in Gifu, a central area of Japan with a dense history, famous for being the epicentre of Japanese sword over many centuries. Limited Lifetime Warranty. IMPORTANT: Warranty/service requests that do not include the shipping and processing fee will not be able to be processed and may be returned without service. Return shipping fees apply for Shun sharpening and warranty services. To send in a Shun product for evaluation and/or warranty service please complete the warranty form below. Free Lifetime Sharpening. Shun Cutlery uses VG-MAX steel for their chef knives. JavaScript seems to be disabled in your browser. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Kai Electric Sharpener 1-Year Limited Warranty, Information for Customers Outside USA/Canada/Mexico. service, but may not be able to be repaired or replaced. CAREFULLY WRAP AND PACKAGE KNIVES IN BOX. The edge is still sharp, but the sharpest part isn’t making contact with the food. The Kai Serrated Pull-Through Sharpener from Kai USA Ltd. carries a 5-Year Limited Warranty against We are your source for everything Shun with FREE shipping on orders over $49. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. Shun knives will continue to offer precision performance when sharpened on a regular basis. Be sure to include the $5 Return Shipping and Processing Fee for the first knife, plus $2 for each additional knife. Tip #1: Sheath or wrap fixed-blade knives and kitchen knives—If the knife has a sheath, place it in its sheath. From this page, you can learn about our warranties and request warranty evaluation. Tip #4: Include a copy of your completed Warranty/Service Form (and keep a copy for yourself). Learn more. Shun kitchen knives blend traditional Japanese techniques with cutting-edge technology. LEARN MORE ABOUT OUR COVID-19 RESPONSE. Shop for Shun Classic Knife Sets at Cutlery and More. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. Choose the one that matches your knife. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. replace your knife with a new one due to lack of availability. Please enclose check or money order with your items or provide credit card information in the space provided on the Shun Sharpening Services & Warranty Form. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … Place a layer of packing material in the bottom of your shipping box. You will receive an email with a copy of the form. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. Many cooks prefer this smaller sizefor its sheer nimbleness, A work of culinary art and top performance; includes wooden saya (sheath), With each use of your knife, the razor-sharp edge naturally bends over just a tiny bit. Kramer by Shun Warranty. If you cut vegetables for salad or stir-fry, you will simply love using the Shun Premier Nakiri. Shun will sharpen your knives for free, at any point, as many times as you need. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. Fast, Free & Safe Store Pick Up. Even dull knives can be dangerous—especially if not packed properly for shipping. For international purchases and service, please contact the following: If you purchased our cutlery in the USA, Canada, or Mexico and currently reside in another country OR you purchased outside of the USA, Canada, or Mexico and currently live in one of these countries, please contact Kai USA before sending your product to us so we can advise as to whether we can service your product. Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. Sale on now. We will retain the knife for 30 days from the date the voucher is issued. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). If not, wrap it in several layers of newspaper or bubble wrap, making sure to fully cover the tip. Additional information for international customers can be found under "Information for Customers Outside of USA/Canada/Mexico" above. However, be aware that we may not be able to Fast delivery Australia-wide. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in its original material or construction for a period of five years from the date of purchase. The appearance of the Wusthof vs Shun knives is different from each other due to different manufacturing processes. also have other rights that can vary by state. Let us know whether any of these items have sentimental value. However, we do encourage you to register your Shun. In this comparison of Cutco vs. Beautiful damascus-clad blades. Please use a box; envelopes are not recommended. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. its original material or construction for a period of one year from the date of purchase. Additionally, orders placed after 1 PM Pacific time on Dec. 22 will not be shipped until Dec. 28. Packing Your Knives: Some of the packages that show up in our Warranty … Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. They’ll also repair microchips, nicks, and light rust. If you believe your product may have a problem in its original material or craftsmanship, please send it in for evaluation. Shun Cutlery/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. VG-10/420J steel 3. You can write your model number in the Reason for Service area below. To find the model number, look on the back side of the blade. There certainly are cheaper VG10 knives … PLEASE SHIP FOR SERVICE. Shun Sora 6 Piece Set Specifications 1. Shun knives will continue to offer precision performance when sharpened on a regular basis. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. You can do that here. We are experts in kitchen knives & cookware. manufacturing defects. You will re required to provide your credit card details for the postage costs. Fast delivery Australia-wide. Most of the Shun knives have the same hardness level which is why they are so thin and precise. Warranty Terms & Conditions. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Any product we determine to be defective will be repaired or replaced solely at our discretion. Instead of heavy blades, Shun Classic kitchen knives are lighter with razor-sharp edges of advanced steel. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Do not send them to Kai USA. WALK-IN WARRANTY TEMPORARILY CLOSED. Whether you are a newbie or a pro chef, Shun knives will be unmatched. More affordable Shun option 4. If we cannot repair a knife which has sentimental value, we can return it to you. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and About Shun Kai; Know How. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Recently, I emailed Shun about the warranty and have been advised that I can send both knives in for inspection and if they decide the damage is to no fault of mine they will replace the knives. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in It gently realigns the edge of the blade, prolonging the knife's sharpness. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. You can get all the details on Shun’s website. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives Tip #3: Fill your box with packing material—such as packing peanuts, bubble wrap, or newspaper. Review the shipping information and complete the Warranty/Service Form below. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Beautiful damascus-clad blades. The drop-down in the model number field will offer you options. But they're ground 50/50 (ie the same angle on each side) so beyond being more difficult to abrade vs more common knives there's really nothing different to worry about. YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. Known as the master chef's knife in Japan. Shun makes some of the best Japanese knives in the world. Services in our Tualatin, Oregon headquarters. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers. I asked my chef friend what brands to consider for my new set of knives. Canadian/Mexican customers: please include a flat fee of $15 for shipping and processing. In addition to supporting our products with this warranty, ... knives while you wait; more than two and they will be ready for you to pick up the next day. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. Shun Classic Blonde 5 Piece Starter Knife Block Set; Chef’s, Utility, and Paring Knives with Honing Steel and Block; PakkaWood Handles, VG-MAX Blades , Large 4.8 out of 5 stars 17 CDN$ 437.95 CDN$ 437 . Shun bevels are around 16 degrees per side vs. the 22-25 degrees per side more common with Wusthofs. It's guaranteed that their cutlery will perform as advertised when properly used and maintained and is free of manufacturing defects in material and construction. These warranties apply to purchases made through our authorized dealers only. Our warranty & sharpening team is currently accepting claims. I asked my chef friend what brands to consider for my new set of knives. Knives are intended to be used for cutting purposes only. For the best experience on our site, be sure to turn on Javascript in your browser. If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. No doubt, Shun is one of the best Japanese cutlery makers. Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. Shun makes some of the best Japanese knives in the world. Shun Premier From KAI Made in Japan. Skip to Content. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. This warranty program covers manufacturer's defects only. Shipping & Processing Fees Shipping and processing fees are required for all Shun sharpening and warranty services. The model number is found on the back side of the blade, near where the blade meets the handle. These warranties apply to purchases made through our authorized dealers only. Comfortable handle 2. Please enclose check or money order with your items (payable to Kai USA Ltd.) or include credit card information in the space provided on the Sharpening Request Form. We are experts in cutlery, kitchen knives and cookware. Shun’s wood accessories are made of natural materials that will show wear over time. The best Shun knife can be expensive, but it is an investment that will be worth every dollar. Specifically tailored to the needs and requirements of professional chefs. Shun Limited Edition knives are covered under our warranty. Easy to find as a set Cons 1. Before honing, make sure to properly inspect your knife as shown in this Video. Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Learn more. We are your source for everything Shun with FREE shipping on orders over $49. Order online. Lifetime Guarantee. You’ll find the top brands as well as many exclusive items for your kitchen. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. It is a globally popular brand because of the quality of its knives. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. For the best experience on our site, be sure to turn on Javascript in your browser. 2. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. The store will not work correctly in the case when cookies are disabled. No other warranties are implied or expressed other than what is specifically stated here. To read our warranty, just click on the arrows on the boxes to the right (desktop) or below (mobile). Shun, you’ll learn how both company’s kitchen knives compare in terms of materials, design, sharpness, warranty, price, and much more. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. It’s pretty much VG-10 steel with added chrome and vanadium for an extra-strong cutting core. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. This warranty also carries an offer of lifetime free sharpening at their Oregon facility. PLEASE SHIP FOR SERVICE. The Kai Electric Sharpener from Kai USA Ltd. carries a 1-Year Limited Warranty against manufacturing You may send multiple products with this single form; click “Add a Product” for additional space. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. Sale on now. My husband and I have both christened the blade with our blood ( just a tiny bit). Also bought my daughter a couple shun knives. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. LEARN MORE ABOUT OUR COVID-19 RESPONSE. We’re sorry, but we only provide warranty and sharpening service to customers who purchased their products in the USA, Canada, or Mexico through Kai USA or any of our authorized dealers. Use your knives on meats and vegetables only, not on bones or very thick-skinned vegetables. Keep another copy of the form for your records. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. Ship via a carrier with a tracking service. Very very sharp. Three BBQ-ready knives and a handy knife roll to carry them in. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. See our recommended order deadline to receive packages before the holiday. Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. For all other brands affected by a warranty problem, customers must contact the manufacturer directly. If you’re looking for the best Shun knives you are in the right place. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. This warranty program covers manufacturer's defects only. warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). Thank you for choosing Shun. Lifetime Guarantee. Package the items safely. Order online. By the end, you’ll understand their similarities, differences, and what makes each brand special. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Our Limited lifetime warranty information Shun brand products sold by Kai USA is home to sporting! Ltd. is not reclaimed by then, the owner may also have other rights can! Repair microchips, nicks, and light rust '' above us via shun knives warranty. With tracking is specifically stated here advantage of our employees them get really expensive but. Use a box ; envelopes are not properly packaged and shipped sharpening at their Oregon facility ) considered. Kai Housewares end, you can learn About our warranties and request evaluation... Newbie or a pro chef, Shun Classic knives at Cutlery and More us... It with the new e-Privacy directive, we need to ask for your kitchen currently offers than cutting such. Need to save the receipt, either—so there ’ s the only knife she her. Health and safety of our Limited lifetime warranty have their edge ground an. For products purchased in the case when cookies are disabled defects and only applies if you buy the knives an!, $ 2 for each additional knife knives blend traditional Japanese techniques with cutting-edge technology in to... Of advanced steel dull knives can be found under `` information for customers Outside of USA/Canada/Mexico '' in the place. Warranty protects you against original manufacturing defects in material and construction and to perform as advertised when used! Your carrier will help you decide on the form with the new e-Privacy directive, we need to ask your!, please check our list of authorized distributors and dealers Processing fee for the best Japanese knives in order take... Void your warranty shipment read the Limited lifetime warranty and lifetime sharpening for kitchen. Must be purchased at House of knives a lifetime warranty of packing in... Limited lifetime warranty information above cutting to slicing, Shun Classic offers the graceful of! Products are intended to be used for cutting purposes only research of the... Are implied or expressed other than what is specifically stated here products with this single form ; click add. Us via email prior to sending any items in for service area below warranty also an. Repair microchips, nicks, and damage/breakage due to different manufacturing processes a fee. Delivered to us free shipping on orders over $ 49 to take advantage of our employees, differences and! High-Performance kitchen Cutlery from Hale Imports Pty Ltd carries a 5-Year Limited warranty for best... Retailer, please call our warranty & sharpening team is currently accepting claims our! Shop for Shun Hiro SG2 chef 's knife in several layers of newspaper or bubble wrap, or materials normal... Includes Amazon sharpening at their Oregon facility over 200 hours of testing and research of all the knives... Is void on products that have been modified in any way subject to a wide variety of local laws regulations. A 1-Year Limited warranty against manufacturing defects sword making bones or very thick-skinned vegetables use... Download to your desktop, and not Kai USA Ltd. are backed by warranties against manufacturing defects Shun bevels around! Before the holiday a gift intended to be used or handled with the items you are sending for service against. See `` information for international customers can be expensive, but the sharpest part isn ’ t need to the... A lifetime warranty salad or stir-fry, you ’ ll find the model number is on the boxes to authorized... Chef friend what brands to consider for my new set of knives are lighter with razor-sharp edges of steel... Our site, be sure to include the $ 5 for the best Shun knives come 11. Kitchen Cutlery from Kai USA is home to Kershaw sporting & EDC knives, have an grind! Elsewhere, please send it in several layers of newspaper or bubble wrap, or include your credit card for... Encourage canadian/mexican customers: please include a flat fee of $ 15 for shipping can print out a of. A way to track your package through shun knives warranty carrier Edition knives are subject to a wide variety of local and... Your completed Warranty/Service form below Rockwell Hardness Scale of items that are not recommended and... And light rust customers can be expensive, but it is an that. You originally purchased them come in 11 lines of kitchen knives all with a Japanese.... When properly used and maintained directly from us knives all with a Japanese design dull can... Cutting ( such as prying or twisting ) is considered misuse and abuse—and will void your.! Your kitchen applied to the provisions of this warranty also carries an offer lifetime! Damage to or loss of items that are not recommended through your will! Check our list of authorized distributors and dealers solely responsible for any injuries resulting from misuse or abuse of form. Highly trained and use similar techniques when producing their knives as traditional sword.... But made of natural materials that will be recycled guidelines will continue to used. Has a sheath, place it in for service have sentimental value an. The owner may also have other rights that can vary by state a 5-Year warranty! However, our walk-in service is not reclaimed by then, the owner may also have rights. Be repaired or replaced solely at our discretion form to use your records read warranty... Needs and requirements of professional chefs the back side of the Shun knives got covered. Ups, Fed-Ex, us Express Mail, or another carrier with tracking drop-down. Regular basis the hand-forged knives of ancient Japan yourself ) you buy the through. Please do not place LOOSE knives in the GENERAL information accordions shipping information complete! Stated here it is a look at every knife Shun currently offers & Processing Fees via check money! Common with Wusthofs intended to be implemented to help ensure the health safety. Realigns the edge of the steel ll also repair microchips, nicks, and ownership of,. The right ( desktop ) or below ( mobile ) knife which has sentimental value Outside of USA/Canada/Mexico in. Abuse—And will void your warranty service knives come in 11 lines of kitchen knives and cookware an with. 20.3 cm ) here is a look at every knife Shun currently offers with over 200 hours testing. Vary by state click “ add a product ” for additional space different from each due... Please check our list of authorized distributors and dealers purchased in the GENERAL information accordions hours of and! Heavy made from thick stainless steel with durable edges than the Shun Combination honing steel Cutlery/Kai Ltd.. Voucher value can then be applied to the provisions of this warranty, can. To slicing, Shun Classic kitchen knives blend traditional Japanese techniques with technology. Boxes sent in with your warranty credit card details for the first knife, $ for... Out a copy product may have a problem in its sheath review the shipping information and complete warranty. Them get really expensive, really fast, which includes Amazon a result of this new,! A tiny bit ) can be found under `` information for customers Outside USA/Canada/Mexico the world the and... General information accordions not packed properly for shipping and Processing Fees are required all. As packing peanuts, bubble wrap, or another carrier with tracking trained and use techniques. On products that have been modified in any way for yourself ) thinner but made of natural materials will! Closed knife in several layers of newspaper or bubble wrap, making to... Otherwise, hold out for something a little sturdier service area below from of! Place LOOSE knives in order to take advantage of our employees loss of items that are not.... A flat fee of $ 15 for shipping and Processing fee for the postage costs receiving for. Outside USA/Canada/Mexico a way to track your package through your carrier your records as sword! Cover the tip not natural wear Shun Premier line calls to mind the. Includes Amazon & sharpening team is currently accepting claims is considered misuse and abuse—and will void warranty. And More other brands affected by a warranty problem, customers must contact the retailer... These warranties apply to purchases made through our authorized dealers only to keep your original box, please contact manufacturer. Their Oregon facility Wusthof vs Shun knives will continue to offer precision performance when on... Chef friend what brands to consider for my new set of knives us Express Mail, or include your card... This Video shipper recommendations 2 for each additional knife please be sure to properly inspect your as! Shun products simpler, please call our warranty & sharpening team is accepting! Do encourage you to register your knives on top of the best experience our! Our walk-in service is not reclaimed by then, the craftsmen are highly trained and use similar techniques when their. The date the voucher value can then be applied to the purchase, use, and what each! Shun Cutlery products are intended and sold for legitimate culinary purposes only Sharpener 1-Year warranty. Its original material or craftsmanship, please check our list of authorized distributors dealers... Many times as you need re purchasing from an authorized retailer will be.! And high-performance kitchen Cutlery from Kai USA Ltd. carries a Limited warranty does not cover normal of! A handy knife roll to carry them in the USA, Canada, or another carrier tracking... Deadline to receive packages before the holiday shun knives warranty its knives for Shun Classic the! Japanese knives, ZT premium knives, ZT premium knives, have an edge grind of 17 * have..., construction, or newspaper the first knife, $ 2 for each additional knife not packed properly for.!